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Where's my item?

  • Courier information should appear on your order and in your emails.
  • Unfortunately, due to contact on-going problems including COVID and other illnesses, staff shortages, strikes, cyber-attacks on Royal Mail and the war in Ukraine, there are more delays than the target. The delivery times that are shown during checkout are correct to an aim of 98% but we're recommending people allow an extra few days for deliveries.