Find your part on the kart
- Same-day dispatchOrder before 2pm
- Trackside shopWhilton Mill Kart Circuit
- Free returnsOn most orders
- Real karting peopleWhatsApp us any time
Free returns – no printer, no fuss
Returns are free on everything for retail customers. Book it online, get a barcode on your phone, and either drop it at a local shop or have the courier collect it from your door. Between two sizes? Order both and send back the one that doesn't fit.
You have 30 days from delivery to return anything, no questions asked, as long as it's in the same condition you received it in.
Which return service should I use?
| Royal Mail (most returns) | Evri (larger items) | |
|---|---|---|
| Use it for | Anything that fits in a normal parcel – racewear, helmets, sprockets, chains, small parts | Long or bulky items – axles, bodywork, seats, anything Royal Mail won't take |
| Cost | Free | Free |
| Printer needed? | No – barcode on your phone | No – barcode on your phone |
| Drop off or collection | Drop at any Post Office, or book a collection from your door | Drop at an Evri ParcelShop, or book a collection from your door |
| Book it | Start a Royal Mail return → | Start an Evri return → |
If neither service will take your item (check Royal Mail's size and weight limits), you'll need to arrange your own carriage – DPD, DHL, UPS and most Post Offices can all book a parcel in minutes.
How to return something
- Pack it properly. Use the original packaging where you can. The parcel is your responsibility until it reaches us – if it arrives damaged because it was poorly packed, we can't accept it.
- Include your order number. A note inside the box with your name and order number is all we need.
- Book your return using one of the links above and drop it off or wait for collection.
- Refund within 3 days of arrival. Once the parcel reaches our warehouse we'll check it and refund you within 3 working days, back to your original payment method.
Return address: Returns, KKC Kart Components, 5A Saddleback Road, Northampton, NN5 5HL
Need a different size or part? Reorder it
We don't do exchanges – it's slower for you and adds admin for us. Instead, order the item you actually need straight away (it'll go out same day if you order before 2pm) and return the original for a full refund. You get the right part faster and you're never left waiting on a swap.
Faulty, damaged or wrong item?
If something arrives faulty, damaged or isn't what you ordered, don't book a return – message us on WhatsApp with your order number and a photo. If we've made a mistake we'll send the correct item on the quickest service and sort the collection of the wrong one ourselves.
Trade customers
Trade orders are supplied on a firm-sale basis. We can't accept trade returns unless the item is faulty or a return has been agreed with us beforehand. Anything sent back without agreement will be returned to you at your cost, and any trade return sent through our free returns service is charged at £10. If you've got a problem with a trade order, contact your account manager or message us first.
Questions?
WhatsApp us with your order number and we'll sort it – it's the quickest way to reach the team.